CALLAB Policy

1. Introduction

Callab for Measurement (“we,” “our,” or “us”), a subsidiary of Bana Medical Group Co., respects your privacy and is dedicated to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you visit our website or request our accredited calibration, mapping, and qualification services across the Kingdom of Saudi Arabia and the GCC region. By utilizing our services, you consent to the practices described in this document.


2. Information Collection and Usage

To maintain our standards of quality and deliver accurate calibration and validation solutions, we may collect information when you interact with our platform, such as filling out a contact form, requesting a calibration certificate, or subscribing to our newsletter. This includes:

Professional & Contact Information: Your name, corporate email address, phone number, company name, and location when you submit service inquiries or request technical support.

Technical & Device Data: Your IP address, browser type, operating system, and browsing behavior on our site. This information is processed strictly to monitor website performance, analyze traffic trends, and optimize our digital interface.


3. Cookies

Callab for Measurement uses cookies to improve your user experience and streamline website navigation. Cookies help us remember your preferences on return visits. You can manage your cookie preferences or disable them entirely through your browser settings; however, please note that doing so may impact the functionality of certain interactive features or forms on our platform.


4. Platform Security and Automated Protection

In accordance with our commitment to integrity and confidentiality, we implement strict technical and organizational security protocols to protect your data. To secure our platform against malicious automated submissions, spam, and bot interference, this website is protected by reCAPTCHA. Consequently, the Google Privacy Policy and Terms of Service apply to all form submissions on this site.


5. Data Sharing and Third-Party Disclosure

We do not sell, trade, or transfer your personal or professional data to outside parties. Data may be shared internally with our parent entity, Bana Medical Group Co., or trusted regulatory authorities only when necessary to fulfill compliance standards (such as ISO/IEC 17025:2017), issue formal calibration certificates, or complete authorized service executions.


6. Your Rights Over Your Data

You retain the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or ask for the deletion of your personal records. This does not include any data we are legally, administratively, or contractually obligated to retain for quality assurance, safety audits, or security purposes.


7. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our team directly:

Address: Al Hawiy St., Hitteen Dist., Riyadh 13516, Saudi Arabia
Phone: +966 555 66 2035
Email: sales.callab@mesned.com